30 day plan won't activate

[Nathaniel]

ATTENTION SOPHIE1

My serial number is 890141032544740XXXXX

I have a Motorola EX124g

[elle]

Hi Nathaniel. My name is NET10 elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

[Nathaniel]

k

[elle]

Nathaniel, three more posts annd you will be able to reply to the private message I've sent you.

[Nathaniel]

Here is the Serial Number

xxxxxxxxxx

[elle]

Nathaniel, please go to your phone's Prepaid Menu and then Code Entry Mode. Enter *#0 and press OK. Let me have the numbers after the Parameter 00.

[Nathaniel]

13

[elle]

Thanks. What happens when you try to make a phone call?

[Nathaniel]

It say's "Out of Airtime !" The same thing happens when texting, and web browsing!

[elle]

Nathaniel, I’ve sent you a private message; please check your Forum inbox and reply through it. Thanks.