LG Optimus Q deactivating

[Anne2]

Hi andreastansbury. My name is NET10 Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.

[cburke530]

W T F ???????? What is wrong with these phones,, and how convienent, customer service is closed!!!!

[Shelly]

Hi, cburke530. My name is NET10 Shelly. I’m going to try to help you now. We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.

[rcthat]

My phone was deactivated on the 25, I did not put new airtime pin on phone in time .later Igot air time pin got my phone activated ,two hours later it deactivated .Icalled customer service today to get phone reactivated when the guy was done he told me to turn phone off and back on ,then to update my prl and profile i did that.All that I can do is make and receive phone calls ,cant text or receive text,no internet ,code keeps popping up 67 up date profile ,and no 3G.


850-*******
MEID:2684*************
air time pin ;19***********

[Jessica1]

Good day, rcthat. We're sorry for the trouble. My name is Jessica Net and I'll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[1Lung]

I am having the same issue and i am unable to call net 10 because this is my only phone!

[Stephanie]

Hi 1Lung. My name is NET10 Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I will contact you directly with a private message to help you with your issue. Thanks!