Airtime not updated

[Cats]

I bought some airtime last night and it's still not showing on my phone. Help!!!!!!!

[elle]

Hi Cats. My name is NET10 elle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.