It's time to add minutes to my son's net 10 again. Added the minutes and once again it has been deactivated, month after month it takes hours of being put on hold, same questions, same answers, you shouldn't have any more problems, the phone gets activated, and ten minutes later is deactivated. eventually, after a week or more, they get it right. If they can fix it after a week and make it right, why can't they do it the first time. Fed up with ' Your phone has been deactivated" What is the problem with your not so smart phone Net 10?