Hi, 42cwswswnw. My name is NET10 Shelly. Sorry that you're having a problem. I will continue to help you. Our records indicate that the data services had been provisioned correctly. To update the APN settings, please go to http://www.net10sim.com/support.php
then click on "Phone Programming" and select "Instructions for iPhone." You will need to have WiFi connection to be able to update the APN settings.
If you should have any questions or need additional assistance, please let us know. Thank you.