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In December I updated my credit card information on the website to ensure my billing would be taken monthly without interruption. Somehow Net10 canceled my enrollment in my monthly service plan and deactivated my phone. I immediately called them and asked to have my service reestablished and my number that I had for the past two years returned. Within less than 24 hours they had sold my number and refused to get it back. This is the second time they have canceled my service without warning. Avoid them if you want consistent and reliable service.
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- Joined: Fri Mar 29, 2013 9:08 pm
Hi scotty0700. My name is NET10 Ashley. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message.
Net - Ashley
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- Joined: Tue Oct 25, 2011 9:24 am
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