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Postby GaryDeMotts » Thu May 23, 2013 10:52 am

I have a net 10 supply your own phone plan. It is unlimited everything. As usual my net 10 data has been suspended. What I don't understand is if it is truly unlimited why do you guys keep locking my data after so much usage, and why don't you guys send a text message letting the customer know that they are close to that limit however amount that would be. I have net 10 with three different accounts. One for me and one for each of my children and if you guys keep shutting my data off I am going to go with another provider. Please unthrottle me or whatever you guys do to get my data back on or I might just consult a lawyer about sueing net 10 for false advertisement. my phone number is 715-440-4413. my serial number is 103255607998151. this needs to be taken care of asap.

Thank you
Gary DeMotts
Posts: 9
Joined: Mon Apr 22, 2013 12:29 am

Re: Data

Postby Net - Amber » Mon Aug 04, 2014 3:49 pm

Hi NET10 Amy. My name is TracFone Amber. We do not have a tool to track your data. The data will have high (3G-4G) speed until it reaches 2.5 GB. At 2.5 GB, the data speed will be reduce to 2G speed for the remainder of the 30-day cycle. Thanks.
Net - Amber
Posts: 2397
Joined: Tue Oct 25, 2011 9:02 am

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