Data Not Working

Thank you for visiting the NET10 Forum, your one-stop resource for NET10 information.

Data Not Working

Postby sefevans » Sun May 01, 2016 11:38 am

I have an iPhone 6 and the $50 unlimited plan with 5GB per month data at high speed, etc. Each month I receive a text from Net10 telling me to download a new profile and then to delete my old one. This month I got the delete message and a text saying I need to update my iOS to the latest version - which it already was - before I would receive my new settings. Fine. I stupidly deleted my profile expecting the next text to give me my new settings and all would be well with the world as they had been. On day number four without a text giving me these new settings and of course I have no data.

I Googled the problem, finding hundreds of so-called solutions that did not work as I do not have a cracked/rooted/whatever-the-heck-the-right-term-is phone so I cannot edit many of the APN settings. Needless to say, my frustration level is rising.

This needs to be fixed. Immediately.

Also, the fact that this is a forum, and all of these bots (maybe they are actual people) are trying to take the conversations off-line is not helping the situation. This is a forum: the bots/employees need to be posting solutions in the actual forum so others can see them as well.
sefevans
 
Posts: 2
Joined: Sun May 01, 2016 11:06 am

Re: Data Not Working

Postby ManzoNT » Mon May 02, 2016 4:56 pm

Hi sefevans. My name is NET10 Jose. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
ManzoNT
 
Posts: 1402
Joined: Fri Aug 29, 2014 1:16 pm

Re: Data Not Working

Postby Kmw0485 » Tue Jun 14, 2016 8:00 am

I am also having this issue what can i do to fix ? my phone worked the first month and in the second month my maps and some apps will not work when i am not Connect To Wifi,
Kmw0485
 
Posts: 2
Joined: Tue Jun 14, 2016 7:45 am

Re: Data Not Working

Postby Sam1 » Sun Sep 03, 2017 4:34 pm

Hi Kmw0485. My name is NET10 Sam. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
NET10 - Sam
Sam1
 
Posts: 916
Joined: Thu Aug 12, 2010 11:59 am

Data Not Working

Postby RozaliaZek » Wed Oct 25, 2017 9:57 am

I had the same problem and they did not want to help me, but after much insistence they restored all the data from a backup. Insists a lot. Try again and insist.
RozaliaZek
 
Posts: 3
Joined: Sat Jul 29, 2017 4:21 pm
Location: Россия

Re: Data Not Working

Postby Sam1 » Wed Oct 25, 2017 4:16 pm

Hi RozaliaZek. My name is NET10 Sam. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
NET10 - Sam
Sam1
 
Posts: 916
Joined: Thu Aug 12, 2010 11:59 am

Re: Data Not Working

Postby dougw4 » Mon Nov 06, 2017 5:46 pm

I could use some help getting my data working again. My phone has a bad habit of forgetting it's settings.
dougw4
 
Posts: 1
Joined: Mon Nov 06, 2017 5:37 pm

Re: Data Not Working

Postby Net - Larry » Tue Nov 07, 2017 8:58 am

Hi dougw4. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Net - Larry
 
Posts: 1911
Joined: Tue Oct 25, 2011 9:22 am


Return to Welcome

Who is online

Users browsing this forum: No registered users and 1 guest

cron