Reactivation Error

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Reactivation Error

Postby slurcher » Tue Dec 12, 2017 1:48 am

I am trying to re-activate my sim, and I get to the option to Buy A Plan, and I receive an error promting re-confirmation of SIM number. After I re-enter it, I receive another error - Your transaction can not be processed at this time.

Can you please let me know how to fix this?
slurcher
 
Posts: 2
Joined: Sat May 31, 2014 9:34 pm

Re: Reactivation Error

Postby Net - Larry » Tue Dec 12, 2017 10:54 am

Hi slurcher. My name is NET10 Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Net - Larry
 
Posts: 1911
Joined: Tue Oct 25, 2011 9:22 am

Re: Reactivation Error

Postby DayonJ2018 » Fri May 11, 2018 6:56 pm

I paid my phone bill but my phone is still deactivated
DayonJ2018
 
Posts: 1
Joined: Fri May 11, 2018 6:52 pm

Re: Reactivation Error

Postby Net - Larry » Tue May 15, 2018 1:15 pm

Hi DayonJ2018. My name is NET10 Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Net - Larry
 
Posts: 1911
Joined: Tue Oct 25, 2011 9:22 am


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