phone shut itself off

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phone shut itself off

Postby driveinoval » Tue Nov 15, 2011 11:43 pm

scary to see all the problems everyone is having. my 17 day old phone shut itself off and wont come back on. best buy exchanged it for me and sat on hold with customer service for an hour before giving up trying to transfer my account. i have tried online but its just a vicious circle to nowhere, tried sending email and got no response so i guess this is the last resort before i kick net10 to the curb. PLEASE HELP IMMEDIATELY.
driveinoval
 
Posts: 1
Joined: Tue Nov 15, 2011 11:36 pm

Re: phone shut itself off

Postby Jennifer1 » Wed Nov 16, 2011 12:34 am

Hi Driveinoval. My name is NET10 Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Jennifer1
 
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Joined: Thu Aug 12, 2010 12:09 pm


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