ota Activation transaction pending (No Service)

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ota Activation transaction pending (No Service)

Postby unbob » Sun Nov 25, 2012 3:57 pm

I have reactivated my Net10 service today (it expired yesterday).

However, I'm unable to complete the activation because I have "No Service" displayed on my phone. Obviously, this is due to being in Mexico at the present time (where I'll be for the next 4 months).

My only reason for keeping my service active here is to retain my phone number. I use my phone plenty when in the USA and will use the carryover minutes then.

Question: Since I can't complete the activation process now, can someone from Net10 support assure me that I will not lose my phone number (or purchased plan minutes) during the 4-month period I'll be out of the USA?

Please, please, someone tell me this is not a problem.

Thanks, Rob
unbob
 
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Re: ota Activation transaction pending (No Service)

Postby Net - George » Sun Nov 25, 2012 4:12 pm

Hi unbob,

My name is NET10 George. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Net - George
 
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