call/text message history

call/text message history

Postby jp030786 » Wed Mar 14, 2012 5:50 pm

I am very upset that I am not able to view my call/text message history online. How would I go about getting those records for the past month? I desperately need them. Thank you for your time.
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Joined: Wed Mar 14, 2012 5:46 pm

Re: call/text message history

Postby marianne » Thu Mar 15, 2012 4:10 am

Hi jp030786. My name is NET10 Marianne. Let me help you. Please be advised that we do not keep any record for text messages since this is a Prepaid Service Provider. As for call detail records, kindly check your inbox for the details. We need to take this issue offline so I can gather your account information to check your account. I will contact you directly with a private message.
Posts: 372
Joined: Tue Mar 22, 2011 2:19 am

Re: call/text message history

Postby JmanPro » Thu Oct 08, 2015 11:51 am

Marianne, can you please contact me as well in regards to this? I know you cannot provide SMS messages, but any call logs/times would be incredibly helpful, as well as timestamps/#s of text messages? I am needing my history from July through now if at all possible. Thank you so, so very much!
Posts: 1
Joined: Thu Oct 08, 2015 11:27 am

Re: call/text message history

Postby NET10 - Jhonally » Fri Oct 09, 2015 12:34 am

Hi JmanPro. My name is NET10 Jhonally. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.
NET10 - Jhonally
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Joined: Fri Jul 16, 2010 3:42 am

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