mms not working

mms not working

Postby budman70586 » Tue Feb 19, 2013 6:51 pm

just got net10 at&t sim activated on samsung galaxy s3 everything works fine except for receiving mms it always says download failed
budman70586
 
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Re: mms not working

Postby budman70586 » Tue Feb 19, 2013 7:19 pm

Ok now its working all of a sudden
budman70586
 
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Re: mms not working

Postby druglh » Tue Feb 19, 2013 8:17 pm

figure out why that is?! my wont randomly fix itself
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Re: mms not working

Postby Jay Aristide » Tue Feb 19, 2013 9:59 pm

Please post your exact apn settings, or screenshots of your apn configuration for me. I have been struggling with this for days, and I'm about to leave Net10 over it. It sucks that you sit on hold for over an hour, then end up with someone who can barely speak English obviously reading from a script with no actual troubleshooting skills, whatsoever.

I *do* know that I have the most advanced smartphone in the world right now, and that the problem is *not* with my phone or android, as I can pop in a t-mobile simple mobile sim, setup their apn, and receive picture messages all day. The next rep who tells me the problem isn't with net10 is gonna get an ear full...
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Re: mms not working

Postby Net - Felice » Wed Feb 20, 2013 2:11 am

Hi Jay Aristide. My name is NET10 Felice. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.
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Re: mms not working

Postby nan650 » Wed Feb 20, 2013 3:07 am

Jay Aristide wrote:Please post your exact apn settings, or screenshots of your apn configuration for me. I have been struggling with this for days, and I'm about to leave Net10 over it. It sucks that you sit on hold for over an hour, then end up with someone who can barely speak English obviously reading from a script with no actual troubleshooting skills, whatsoever.

I *do* know that I have the most advanced smartphone in the world right now, and that the problem is *not* with my phone or android, as I can pop in a t-mobile simple mobile sim, setup their apn, and receive picture messages all day. The next rep who tells me the problem isn't with net10 is gonna get an ear full...


I am having the same problem! I am getting really angry that no one seems to know how to fix the problem! Just switched to Net10 and just about ready to dump them!
nan650
 
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Re: mms not working

Postby Net - Felice » Wed Feb 20, 2013 6:43 am

Hi nan650. My name is NET10 Felice. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. If you are new to this Forum, please participate in any thread by creating at least five posts to enable your private messaging feature. Thank you.
Net - Felice
 
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Re: mms not working

Postby crownvic91 » Wed Feb 20, 2013 2:03 pm

Hello i have a samsung galaxy. Note for at&t i have it on net10 everthing work but i cant get pic but i can send them plz help
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Re: mms not working

Postby crownvic91 » Wed Feb 20, 2013 2:06 pm

Hello i have a samsung galaxy. Note for at&t i have it on net10 everthing work but i cant get pic but i can send them plz help
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Re: mms not working

Postby budman70586 » Wed Feb 20, 2013 8:28 pm

the settings are here http://net10sim.com/support.php i had everything working except for mms messaging called net10 couldnt get help they just simply said the phone didnt support picture messaging but i could send them so i got on here same thing no help so i figured i try one more thing went to dollar store picked up new net10 sim card pack and put new sim in and transferred my number to it and it started working everything works
budman70586
 
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