net10 will not turn on my data

net10 will not turn on my data

Postby gs3 on net10 » Fri Apr 12, 2013 11:05 pm

i streamed music and net10 says it's a violation of their terms and conditions even though i bought the unlimited plan. i called them and they tell me that my data has been reduced to 1.5 gigs but they have turned off my data. they will not turn on my data back. i call them and they transfer me to a recording. i call back and i ask if i can talk to a human to turn on my data and they transfer me to the same recording. an unlimited plan has no restrictions. that is what unlimited means. i need to speak to a person who will tell me how to turn on my data since i bought the unlimited plan. i do not like when people lie. they tell me i will be transfered to a human and i get the same recording. what kind of company does this? Net10 does!
gs3 on net10
 
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Re: net10 will not turn on my data

Postby Net - Maria » Wed Apr 24, 2013 6:26 pm

Hi gs3 on net10. My name is NET10 Maria. Sorry that you’re having a problem. I’m going to try to help you now.We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
Net - Maria
 
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Re: net10 will not turn on my data

Postby d3nn15 » Wed Apr 24, 2013 11:17 pm

Are you serious?? 5 posts before we can get help?
d3nn15
 
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Re: net10 will not turn on my data

Postby diva1972 » Thu Jun 06, 2013 11:19 am

i am having the same problem with my internet usage!!!! I have since bought a refill card and still no internet!!!!!
diva1972
 
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Re: net10 will not turn on my data

Postby diva1972 » Thu Jun 06, 2013 11:22 am

I am also having this problem and they will not turn it back on!!!!! Help!!!
diva1972
 
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Re: net10 will not turn on my data

Postby Net - Amber » Thu Jun 06, 2013 2:00 pm

Hi diva1972. My name is NET Amber. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
Net - Amber
 
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