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Samsung SGH-S275G only the PWR END button works

PostPosted: Thu Apr 22, 2021 11:14 am
by weldingin13
Samsung SGH-S275G NET10

I have a Samsung SGH-S275G phone. It suddenly stopped working. I just used it a few hours ago for calls and text - was working fine. Not any more. The only button that works is the PWR END button. I can only turn it off and on. No other function works and no other buttons works.

I have "bars" and I have service days and service minutes left. It maintains the correct time and date. When the screen blanks out appx 60 seconds (normal)- I can press the PWR END button quickly and the screen is restored. When I press the PWR END button and hold it for more than one second - the phone turns off normally. When I press the PWR END button and hold it for more than 3 seconds - the phone turns back on normally but no other buttons, menus or functions work.

Please help me to get it to work again.

When I connect the USB charging cable connector - it charges normally and indicates that.

I have tried turning it off and on. I have tried charging the battery fully. I have tried removing and re inserting the battery. I have tried removing and re inserting the SIM card. I have tried to connect the phone to my computer using a USB cable and the phone recognizes that it is being connected but i am unable to select USB Mode - Media Transfer because no buttons work.

Nothing works and I am unable to select anything - no menu -nothing.

I don't know if i am able to receive calls/texts or not - I haven't received incoming calls or texts within the past 18 hours.
<EDIT>- I just got an incoming call but was unable to answer - no keypad buttons work - only the PWR END button <END EDIT>

Please help me to get it to work again. Thank you.

Re: Samsung SGH-S275G only the PWR END button works

PostPosted: Thu Apr 22, 2021 2:30 pm
by Jude
Hi weldingin13. My name is NET10 Jude. We understand where you're coming from and apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: Samsung SGH-S275G only the PWR END button works

PostPosted: Fri Apr 23, 2021 6:34 pm
by weldingin13
re: Samsung SGH-S275G only the PWR END button works

by weldingin13

Hello Jude - I don't know what happened but, last night I was just checking the phone to see if any keypad buttons would work for any reason- and then suddenly the phone would work. it has been ok for the past 12 hours so far.

so- if you unlocked something for me - please tell me what you did - and thank you.

I was able to send simple-text texts but i still can not send a picture in a text - it keeps saying - Sending Failed "Service Unavailable"

i still can not use the browser - it keeps saying "Service Unavailable"

Im pretty sure incoming group texts still dont work for me either - is there a way you could fix that?

Re: Samsung SGH-S275G only the PWR END button works

PostPosted: Sun Apr 25, 2021 5:29 pm
by Jude
Hi weldingin13. We apologize for the trouble this has caused you. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.