Internet won't work???

Internet won't work???

Postby princesspickles » Wed May 04, 2011 10:59 am

Hello, I just purchased a samsung phone last night and I can't get the internet to work at all! I just keep getting the error message.
princesspickles
 
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Re: Internet won't work???

Postby Robert2 » Wed May 04, 2011 11:09 am

Hi princesspickles. Hi. My name is NET10 Robert. Sorry that you’re having a problem. I’m going to try to help you now. What is the error message when you tried accessing the browser?
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Re: Internet won't work???

Postby princesspickles » Wed May 04, 2011 11:17 am

Error-Network Problem



Network unavailable - Try again later



(It has been telling me this since I got the phone last night.)
princesspickles
 
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Re: Internet won't work???

Postby Robert2 » Wed May 04, 2011 11:22 am

Hi princesspickles. The network is congested. You have to try it again. Thank you!
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Re: Internet won't work???

Postby princesspickles » Wed May 04, 2011 11:25 am

Robert2 wrote:Hi princesspickles. The network is congested. You have to try it again. Thank you!



Are you kidding me? Is this how service will be all the time? If so I think I'd like to go with another company.
princesspickles
 
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Re: Internet won't work???

Postby Robert2 » Wed May 04, 2011 11:27 am

Hi princesspickles. Please try to delete cache, cookies and history from your phone's browser then try opening the browser again. Please let us know. Thank you!
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Re: Internet won't work???

Postby princesspickles » Wed May 04, 2011 11:49 am

That didn't help.
princesspickles
 
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Re: Internet won't work???

Postby Robert2 » Wed May 04, 2011 1:50 pm

Hi princesspickles. My name is NET10 Robert. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.
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Re: Internet won't work???

Postby princesspickles » Sun May 08, 2011 9:30 pm

My internet STILL hasn't worked ONCE! I think I'll be switching to a better provider that has actual customer support that does something other than giving me the run around. This is ridiculous.
princesspickles
 
Posts: 5
Joined: Wed May 04, 2011 10:40 am

Re: Internet won't work???

Postby Robert2 » Wed May 11, 2011 3:17 pm

Hi princesspickles. Have you tried deleted cache, cookies and history from the phone's browser already? Please respond to the message I sent you. Thank you!
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