Okay so apparently my family has NO luck with net10 phones -_- im switching to straight talk in two weeks myself. Anyways my brother has an LGL35G. he had the sceen lock where you just slide your thumb up to unlock the screen. He changed to to where you must enter a password to unlock it and he cant remember his password, nor does he remember ANY of his gmail account information is there a way to reset this phone? it isnt currently activated by the way, he only uses apps like facebook and KiK messenger to talk to his friends otherwise wed just toss it. any help is greatly appreciated thanks.