no internet connection

[woodsben2000]

Ever since i refilled my monthly plan last saturday, i haven't had an internet connection without wifi. Please help

[Net - Felice]

Hi woodsben2000. My name is NET10 Felice. Please check your Forum inbox for a message.

[woodsben2000]

i guess i have to post more to see my inbox?

[Net - Catherine]

Hi woodsben2000. My name is NET10 Catherine. No, you can view the message. Your "Inbox" is located at the top left corner of your Forum page beside the "User Control Panel" option. Thanks.

[tducketts]

Woodsben, this is a widespread issue that many of us are having, as we renew our plans. If you find a resolution let us know. Check and see if your MMS works, I bet it doesn't. They'll probably give you new APN settings, that'll fix your data problem, but not your MMS issue.

[woodsben2000]

Yes. Texting is working fine. The live chat gotthings all straightened out on their end. Everything is coool thanks for the help.

[Net - Felice]

Hi woodsben2000. We are glad to know that the problem is fixed. Have a great day!

[tducketts]

Yes. Texting is working fine. The live chat gotthings all straightened out on their end. Everything is coool thanks for the help.

So what did they do?

Many of us have been thru 5 6 7 9 9+ live chat sessions with no resolution.

[tducketts]

http://cur.lv/aeg83 has been updated with how to fix. You likely need to contact Net10 and request your SIM be re-provisioned. After this process, I restarted my phone, and data + MMS worked fine using default TFDATA APN settings.

[jatrudel]

I'm in this same boat with no data or MMS. My apps are dysfunctional and its making me dysfunctional too. My geolocation apps are making me paranoid. I'm not able to sync the Android tracker or receive Prey Project messages from another app. They've been working for months and suddenly just stopped. Yesterday I was blaming Google. We need some kind of acknowledgement NET10 is working on this. I just tried those new settings to no avail, but thanks for the info share. Much appreciated for your contribution.