LG 900G

LG 900G

Postby sting1ray31 » Thu Jun 16, 2011 6:02 pm

I have been trying for 36 hours unsuccessfully to get my phone working. I spent all day yesterday on the phone with tech support. My phone has been activated, I have a phone number but am only able to make emergency calls. I see in the forum that this is a common problem so why I am having such a hard time getting someone to fix it?? I know that I am within the service area because my son has the same phone with the same service and it works flawlessly in the house which is the only reason I got this particular phone and service. Please help me get my phone working.
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Re: LG 900G

Postby Che1 » Fri Jun 17, 2011 11:19 am

Hi, my name is NET10 Che and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
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Re: LG 900G

Postby sting1ray31 » Fri Jun 17, 2011 3:18 pm

I waited for a reply but wasn't online 17 hours after I posted. If you are available, I still need assistance. Not really sure since this is a common problem why you won't post the problem in the forum so that others can get assistance as well.
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Re: LG 900G

Postby EnergyW » Wed Jul 06, 2011 4:52 am

I am having the same problem :-(
It took me over a week to get my number situation straightened out, they sent me a new SIM card and my phone worked GREAT!!!
For 2 days.
Now it says No Service, I can only make emergency calls, I've talked to customer support so many times I almost have their voices recognized by name and time of day it is.
I honestly don't have 2 hours to devote to sitting on the phone trying to resolve my phone issues. My bosses has already put me on notice with the late clock-ins, long lunch breaks, and the technical support is closed by the time I get off my second job. I've spent 6-8 hours of the last 2 days I've had off since the 22nd of June on the phone trying to get my phone working correctly. Technical Support on the website will not work for me at all. I enter my SIM number, then directed to a Buy Now PIN page, then nothing. The website simply stays on that page (even over night) on any of the 4 computer's I've tried it on.

Please let me know if they fixed your issue, and if your phone has worked well since.
Thanks
EnergyW
 
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Re: LG 900G

Postby Stephanie » Wed Jul 06, 2011 10:46 am

Hi EnergyW. My name is NET10 Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum.
Net - Stephanie
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Re: LG 900G

Postby EnergyW » Wed Jul 06, 2011 12:22 pm

Trying to reply, but I am unable :?
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Re: LG 900G

Postby Che1 » Wed Jul 06, 2011 1:22 pm

Hi, EnergyW. Sorry to hear that. Please make atleast three-duplicate posts so, you'll be able to get an option to reply. Thanks.
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Re: LG 900G

Postby EnergyW » Wed Jul 06, 2011 1:46 pm

LOL Ok trying to make duplicate posts but keep getting the message that I can not do that yet.
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Re: LG 900G

Postby EnergyW » Wed Jul 06, 2011 1:47 pm

LOL Ok trying to make duplicate posts but keep getting the message that I can not do that yet.
EnergyW
 
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Re: LG 900G

Postby EnergyW » Wed Jul 06, 2011 1:48 pm

LOL Ok trying to make duplicate posts but keep getting the message that I can not do that yet.
EnergyW
 
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