NET10 Wireless Forums

by **amlostchild** » Thu Jul 21, 2011 5:16 pm

I want to change my phone number !
I am hearing impaired and have to get someone else
to sit on the phone with Net10 for the standard 45min to 2hr holding.
Don't want to do that.

It should not be a big issue to change phone number without screwing up my current account
Please help !

by **Sam1** » Thu Jul 21, 2011 6:22 pm

Hi Amlostchild, my name is Net10 Sam. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

by **amlostchild** » Thu Jul 21, 2011 6:32 pm

I have responded to private message.
Still sitting in outbox right now

by **amlostchild** » Thu Jul 21, 2011 6:58 pm

Net10 Sam is a real Winner
Handled promptly and efficiently.
No Glitches, No Errors, No Problems !!

THANKS Net10 Sam !!

by **Sam1** » Thu Jul 21, 2011 7:45 pm

Hi, Amlostchild. Thanks for your patience. I believe this resolves your issue. It's been a pleasure helping you. Have a good day.

by **alucardlegna** » Fri Jul 22, 2011 6:11 pm

i need to change my phone number to! i moved and my new friends are being charged long distance when they call or text me! please help me!

by **Sophie1** » Sat Jul 23, 2011 1:40 am

Hi alucardlegna. My name is Net10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.

by **jerman** » Sat Jul 23, 2011 2:49 pm

Why aren't my posts showing up? I posted over 24hrs ago about having the wrong phone number listed on my account and needing to transfer the CORRECT phone number, units, and days to a new phone. where is my post? Did it get accepted or not?

by **Sophie1** » Mon Jul 25, 2011 7:44 am

Hi Jerman. My name is Net10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.

by **yairenz** » Mon Jul 25, 2011 9:27 pm

Hi I need to change my phone number again. It hardly to remember and I try to call to the customer service at the secound time it took me so long. I read net10 policy that the customer have right to change the phone number up to 4 times a years. However, if it possible I can choose the number that easy to remember so I will not call and change it again? Thank you very much.

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