check data restrictions - 36

Re: check data restrictions - 36

Postby lparisss » Tue Apr 10, 2012 10:31 pm

i get the same message when i try to log onto the internet I have my phone registered in Nashville, but i live outside of Nashville. Is this the problem? How do I correct it? thank you in advance
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Re: check data restrictions - 36

Postby Anne2 » Wed Apr 11, 2012 12:58 am

Hi lparisss. My name is NET10 Anne. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
NET10 - Anne
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Re: check data restrictions - 36

Postby lparisss » Fri Apr 13, 2012 11:00 pm

Could someone PLEASE help me, i have the same problem!! data restrictions -36
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Re: check data restrictions - 36

Postby Anne2 » Sat Apr 14, 2012 1:46 am

Hi lparisss. My name is NET10 Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
NET10 - Anne
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Re: check data restrictions - 36

Postby lparisss » Sat Apr 14, 2012 10:43 pm

Hi Net10 Anne, I have not heard from you yet... are you sure you have the correct email address? lparisss@bellsouth.net the first letter is an L
ty, lynette
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Re: check data restrictions - 36

Postby Anne2 » Sun Apr 15, 2012 2:06 am

Hi lparisss. I’ve sent you another private message; please check your Forum inbox. Thanks.
NET10 - Anne
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Re: check data restrictions - 36

Postby lparisss » Sun Apr 15, 2012 2:34 am

Anne2, I received your message in my inbox but i don't see an option to reply there. I went to "compose and email" and it said i was not authorized to use that feature... soooo, could you help me with responding to you as well as the original issue.. or do I give you the serial number of my phone here? it is xxxxxxxxxxxxxxx
Last edited by Shelly on Sun Apr 15, 2012 7:05 am, edited 1 time in total.
Reason: Customer posted the IMEI
lparisss
 
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Re: check data restrictions - 36

Postby lparisss » Sun Apr 15, 2012 6:23 am

hello again, as i said, i am unable to reply to your message in my inbox... there is no choice for me there to reply. However, my serial number is xxxxxxxxxxxxxxx.
thank you,
lparisss
Last edited by Shelly on Sun Apr 15, 2012 7:04 am, edited 1 time in total.
Reason: Customer posted the IMEI
lparisss
 
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Re: check data restrictions - 36

Postby Shelly » Sun Apr 15, 2012 7:06 am

Hi, lparisss. Are you in your local calling area when you encounter this error?
Net10 - Shelly
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Re: check data restrictions - 36

Postby lparisss » Sun Apr 15, 2012 6:16 pm

Hi, I have my phone registered in the Nashville calling area code and i live in a different area code. I have only tried to connect to the web from home. I have had other Net10 phones and they have all worked on the internet from my home area code (also being registered in the Nashville area code)
thank you,
lparisss
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