I added airtime four hours ago and my phone still wont work!

I added airtime four hours ago and my phone still wont work!

Postby jaysing » Mon Jun 11, 2012 8:31 am

I added airtime over 4 hours ago and the airtime shows on my phone but I cannot make or receive calls or send or receive text messages.
I have a service appointment scheduled with my cable company at 10 a.m. and they call ahead to make sure someone is home and if I am unable to answer my phone they will go to the next house and I will lose hundreds of dollars and weeks of my time waited for the next service date.
Not only will it cause a great inconvenience to me, but I have also wasted 50+ minutes so far trying to get my phone to work calling customer service and listening to the ridiculous automated system.
I was only able to afford 750 minutes this month because I was recently laid off and now I am wasting my valuable airtime because the phone will not work as it is supposed to.

I really hope someone is here to respond to this message ASAP because I do not want to miss my cable appointment.
jaysing
 
Posts: 6
Joined: Mon Jun 11, 2012 8:24 am

Re: I added airtime four hours ago and my phone still wont w

Postby Net - George » Mon Jun 11, 2012 8:39 am

Hi jaysing,

My name is NET10 George. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Net - George
 
Posts: 866
Joined: Tue Oct 25, 2011 9:16 am

Re: I added airtime four hours ago and my phone still wont w

Postby jaysing » Mon Jun 11, 2012 8:41 am

two posts
jaysing
 
Posts: 6
Joined: Mon Jun 11, 2012 8:24 am

Re: I added airtime four hours ago and my phone still wont w

Postby jaysing » Mon Jun 11, 2012 8:42 am

three posts...
jaysing
 
Posts: 6
Joined: Mon Jun 11, 2012 8:24 am

Re: I added airtime four hours ago and my phone still wont w

Postby jaysing » Mon Jun 11, 2012 8:44 am

It really makes no sense to me that you need to have a post count in order to reply to a private message from a board administrator, but whatever, here is 4 (???) posts I think
jaysing
 
Posts: 6
Joined: Mon Jun 11, 2012 8:24 am

Re: I added airtime four hours ago and my phone still wont w

Postby jaysing » Mon Jun 11, 2012 8:45 am

I this should be five posts, now what I have to wait for a moderators to approve my 5 posts before I can respond to the moderators private message? lol.
What a great Monday its turning out to be.
jaysing
 
Posts: 6
Joined: Mon Jun 11, 2012 8:24 am

Re: I added airtime four hours ago and my phone still wont w

Postby Net - George » Mon Jun 11, 2012 8:48 am

Hi Jaysing,

Your posts have already been approved. Please send us with your phone's serial number through a private message for assistance. Thanks.
Net - George
 
Posts: 866
Joined: Tue Oct 25, 2011 9:16 am

Re: I added airtime four hours ago and my phone still wont w

Postby Net - George » Mon Jun 11, 2012 8:50 am

Got your private message. Thanks.
Net - George
 
Posts: 866
Joined: Tue Oct 25, 2011 9:16 am


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