Can't recieve MMS

Can't recieve MMS

Postby jmcst25 » Mon Jun 10, 2013 10:24 pm

I have two Nokia - Net10 phones. I can send / receive picture message with one sim card - but not the other. I tried cards in both phones where one sim card can't receive picture text. The apn settings are the same.

How can I resolve this?
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Re: Can't recieve MMS

Postby david » Mon Jun 10, 2013 11:13 pm

Hi Jmcst25,

My name is NET10 David. We're sorry that you’re having a problem. I’m going to help you now. We need to take this issue offline, so I can address it further. I will contact you directly with a private message.

Thank you.
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Re: Can't recieve MMS

Postby Dmarsengill » Tue Jun 25, 2013 3:58 am

I have a similar issue, how can it be resolved?
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Re: Can't recieve MMS

Postby Shelly » Tue Jun 25, 2013 4:35 am

Hi, Dmarsengill. My name is NET10 Shelly. Sorry that you're having a problem. I will try to help you. I will contact you directly with a private message so we can address this issue further. Thank you.
Net10 - Shelly
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Re: Can't recieve MMS

Postby arobbinsfamily » Wed Jul 03, 2013 10:02 am

Ok, me too. How about this, let's try to resolve ONLINE so that others can avoid having to talk to people OFFLINE. Maybe if we post the fix, we can speed up the resolution process?

Same problem, two Nokia 900's and neither one can send/receive MMS. Everything else works fine.
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Re: Can't recieve MMS

Postby Net - Amber » Wed Jul 03, 2013 10:13 am

Hi arobbinsfamily. My name is NET Amber. We’re sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
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Re: Can't recieve MMS

Postby arobbinsfamily » Wed Jul 03, 2013 3:21 pm

IMEI
359**********
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Re: Can't recieve MMS

Postby Net - Amber » Wed Jul 03, 2013 3:25 pm

Hi arobbinsfamily. We need to take this issue offline so I can address it further. Please check your Forum inbox for a private message. Thank you.
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Re: Can't recieve MMS

Postby justjoe300 » Sat Jul 06, 2013 12:03 am

I have the same issue. please3 help. I posted a new topic, but it didn't even post. I need help!!!!!!!!!
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Re: Can't recieve MMS

Postby Anne2 » Sat Jul 06, 2013 12:45 am

Hi justjoe300. My name is NET10 Anne. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly through a private message. Thanks.
NET10 - Anne
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