No service dates added with easy minute plan

[Mindy Fletcher]

I added the 200 minutes/31 day easy minutes plan on 8/23/2015. Today my phone went inactive. I don't understand why. How do I get my phone reactivated?

[NET10 - Jhonally]

Hi Mindy Fletcher. My name is NET10 Jhonally. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[eqwyatt]

I am having the same problem but with an unlimited plan. I paid for service after the phone was deactivated and I received service for a day. Then, I tried to make a call the day after and was told that my phone had been deactivated again.

[NET10 - Jhonally]

Hi eqwyatt. My name is NET10 Jhonally. Sorry that you’re having a problem. I will contact you directly with a private message. Thanks.