Service won't activate

[AustinM]

So I've been using net10 for a while now, get a plan for a month, refill at the end of the month when the service runs out, repeat. I have had zero issues with this up until now. I entered my phone number correctly and bought a service plan, usually it activates right away but nothing happened my phone was still unusable. Some time passes and nothing happens, I've reset my phone several times and nothing. I then get a text saying I have net 10 verification code to my confusion. I eventually find out this is a code to make a net10 account which I had never done before. I make the account and check my device, the information is correct and it says that I have a service plan on that phone BUT I JUST WON'T WORK. I am getting very frustrated now and it is important that I get my service working on my phone. Somebody please help.

[Net - Larry]

Hi AustinM. My name is NET10 Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.