can't send/receive picture messages

Re: can't send/receive picture messages

Postby marianne » Sun Mar 11, 2012 7:10 am

Hi Squiddycalhoun. My name is NET10 Marianne. Let me help you. Are you able to access the browser? If not, please provide me the error message. Please note that if the browser is not working, it would affect your picture messaging feature. Please delete the browsing history, clear cache and cookies, turn the phone off and on then try again. If issue persists, we need to take this issue offline so I can gather your account information to check your account. I will contact you directly with a private message.
marianne
 
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Re: can't send/receive picture messages

Postby chuu » Sun Mar 18, 2012 3:27 am

I'm also having this problem. I have an LG800g. I can't send or receive picture messages, nor can I connect to the internet.
chuu
 
Posts: 1
Joined: Sun Mar 18, 2012 3:19 am

Re: can't send/receive picture messages

Postby marianne » Sun Mar 18, 2012 4:30 am

Hi chuu. My name is NET10 Marianne. Let me help you. Please provide me the error message you encountered when trying to access the browser. Also try to delete the browsing history, clear cache and cookies, turn the phone off and on then try again. Thanks.
marianne
 
Posts: 372
Joined: Tue Mar 22, 2011 2:19 am

Re: can't send/receive picture messages

Postby kaine23 » Sun Mar 25, 2012 12:49 pm

I cant receive any attachments in messages (pictures, sound, etc)> New user of a Samsung T404g.
kaine23
 
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Re: can't send/receive picture messages

Postby kaine23 » Mon Mar 26, 2012 12:11 pm

I can't receive picture/sound attachments either. Samsung t404g phone. Can access browser fine, just when I receive a text with an attachment (via text or if I email something to myself) nothing's with it but the text.
kaine23
 
Posts: 11
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Re: can't send/receive picture messages

Postby Che1 » Mon Mar 26, 2012 12:30 pm

Good day kaine23! My name is NET10 Che and I'll be addressing your concern. For me to assist you further, we need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks!
Che1
 
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Re: can't send/receive picture messages

Postby Universal » Thu Jun 28, 2012 11:42 pm

I am hanging the same problem...they sent me a replacement and this one is doing the same thing...help
Universal
 
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Joined: Thu Jun 28, 2012 10:20 pm

Re: can't send/receive picture messages

Postby NET10 - Jhonally » Fri Jun 29, 2012 12:53 am

Hi Universal. My name is NET10 Jhonally. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
NET10 - Jhonally
 
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Re: can't send/receive picture messages

Postby Squiddycalhoun » Mon Jul 02, 2012 11:16 am

I'm also having the same problem. I need contacted by email because this site won't send my messages.
~Squiddy<3
Squiddycalhoun
 
Posts: 14
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Re: can't send/receive picture messages

Postby Net - Cherry » Mon Jul 02, 2012 12:05 pm

Hi Squiddycalhoun. My name is TracFone Cherry. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.
Net - Cherry
 
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