call log

call log

Postby gshdpm » Wed Nov 23, 2011 5:42 am

How do I access the call log for each of my 3 phones?
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Re: call log

Postby Shelly » Wed Nov 23, 2011 6:17 am

Hi gshdpm. My name is NET10 Shelly and I will be addressing your question. You can view the call logs under Menu > Recent Calls or Call Logs (depending on your phone model). If you are referring to a copy of your Call Detail Records, we do not provide this information in a regular basis; however, we will fullfill customer's request under special circumstances. Please let us know if you need to request for one. Thank you.
Net10 - Shelly
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Re: call log

Postby gshdpm » Mon Nov 28, 2011 9:29 pm

Where do I find "menu" ? I do not see any way to access this from "My Account Summary".
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Re: call log

Postby Jessica1 » Mon Dec 10, 2012 3:31 pm

Good day, gshdpm. My name is Jessica Net and I'll continue addressing your concern. Your call logs cannot be accessed from your account summary online. You can only view the call logs under Menu > Recent Calls or Call Logs (depending on your phone model). We hope this helps. Thank you.
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