If you take this issue offline, then i will be charged minutes on my phone and that's what i'm trying to avoid. It shouldn't cost you anything to call customer service but it does. When I call Net 10 it takes from 10 to 40 minutes on hold, and that's why calling customer service should be free of charge. You have my account information, so go and look at it. After I log in all I see is my name. I get an error code: A chanel exception has occurred:
Empty block name.
When I go to add a phone. When I go to my account to change it, I get another error code that wont let me remove my old phone from my account.