Manual port release request.

Manual port release request.

Postby Darin » Sun Jan 27, 2019 12:15 pm

I am trying to switch my service from Net10 to US Mobile and the port request has been submitted to Net10 but it is still on hold and it has been about 36 hours now and I am still waiting for port release from Net10 to US Mobile. I cannot call NET10 customer service because I used all of my minutes when I called Net10 on Friday 11/25. I do not have a working phone right now. US Mobile has asked me to contact Net10 and ask for a manual port release. Can you please do a manual port release to speed this process up, I need a working phone asap.
Posts: 12
Joined: Sun Nov 20, 2011 11:26 pm

Re: Manual port release request.

Postby Net - Larry » Sun Jan 27, 2019 4:37 pm

Hi Darin. I'm NET10 Larry. We apologize for the inconvenience. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
Net - Larry
Posts: 2036
Joined: Tue Oct 25, 2011 9:22 am

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