Check port status

Check port status

Postby brismit » Fri Apr 08, 2011 10:30 pm

Is there a place to check the status of my port and activation of my phone? I know it says 24-48 hours. I have been waiting all day and would just like to have an update. I have a ticket number for my request.
brismit
 
Posts: 3
Joined: Fri Apr 08, 2011 10:27 pm

Re: Check port status

Postby brismit » Fri Apr 08, 2011 10:33 pm

Well, I found where to enter the ticket number, but I get this message every time:

We are unable to get the status of your case at this time. Please contact our Customer Care Center, at 1-877-836-2368 (1-877-TEN-CENT) , and provide your case number.
brismit
 
Posts: 3
Joined: Fri Apr 08, 2011 10:27 pm

Re: Check port status

Postby kgartman » Wed May 04, 2011 7:54 pm

brismit wrote:Well, I found where to enter the ticket number, but I get this message every time:

We are unable to get the status of your case at this time. Please contact our Customer Care Center, at 1-877-836-2368 (1-877-TEN-CENT) , and provide your case number.


A lot of good a ticket number does then, huh? I've had and still have the same problem. Unfortunately Calling Customer Care Center has proved not to be the answer either.
kgartman
 
Posts: 2
Joined: Wed May 04, 2011 7:49 pm

Re: Check port status

Postby bkmclain4 » Sun May 08, 2011 6:03 pm

Has ANYONE gotten their phones to work? OMG I've been waiting 30 hours and after 4 times calling customer service in India still no frickin' working phone!!!
bkmclain4
 
Posts: 3
Joined: Sun May 08, 2011 5:47 pm

Re: Check port status

Postby Jessica1 » Tue May 31, 2011 2:39 pm

Good day, brismit, kgartman & bkmclain4. Sorry for the trouble. How are you? Has your issue been resolved? Please let us know. Thank you.
Jessica1
 
Posts: 3982
Joined: Thu Aug 12, 2010 11:54 am


Return to Making the transition to NET10 prepaid
no-contract service. Want to keep your number from your old provider? Learn how, here.

Who is online

Users browsing this forum: Yahoo [Bot] and 1 guest