I deactivate the stolen phone daily, yet it gets turned on

I deactivate the stolen phone daily, yet it gets turned on

Postby overit » Fri Jul 13, 2012 11:49 pm

what the hell? I deactivate the phone daily...yet the person who stole it has it turned back on daily despite my changing the name, security question, birthdate etc. ???????? how do I make this stop happening?
overit
 
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Re: I deactivate the stolen phone daily, yet it gets turned

Postby Sophie1 » Sat Jul 14, 2012 12:26 am

Hi overit. My name is NET10 Sophie. Sorry that you’re having a problem. I’m going to try to help you now.
We need to take this issue offline so I can address it further. I’ll contact you directly at the e-mail address you provided when you signed up for this forum. Thanks.
NET10 - Sophie
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